Renée Mak
our pun maker
Design, Government

How To Move Toward Citizen-Centered Design in Government

In my first blog post of this series, I introduced the concept of human-centered design and the advantages of utilizing this approach to create more impactful government-citizen relations. I also identified some of the unique and common challenges that government bodies face that can significantly impact successful implementation. In this…

Renée Mak
our pun maker
Design, Government

Human-centered design in government

What is human-centered design? When you think of human-centered design, what comes to mind? To people outside of the design field, it can feel like quite a nebulous term. Human-centered design is about taking, as the primary consideration, the perspective of a person (a user) and their needs, then building…